It's a great great buy. I really love the perfumes nd each nd every vial holds a unique perfume.
Just to my disappointment, I received some different perfumes than what is shown in the picture. Not that the perfumes received are not nice but I really wanted to try the missing ones.
Received different from the picture-
Invisible crown
Eye of the sea
Noir magnet
Missing from the picture-
Timeless temptation
Spellbound
Whisper of woods
Mystic Amber
Nd the free gift vial which I received is also repeated.
Other than this, awesome perfumes GOE. I appreciate ur uniqueness. Packaging was apt.
I ordered discovery set, the extras that came with set was broken,and spilled all over package , I have trying to contact customer support, however I have not gotten any reply since last 2 days.
Thank you for telling us, Aditya, and I'm sorry. A broken vial and two days of silence is not how we want anyone's first experience to go. A replacement is on its way, and I've emailed you the details. I'm glad the scents themselves worked for you. We're reviewing how we pack the vials so this doesn't happen again.
There was a bottle broken. This is not intended when we pay for the item. Please take necessary care while packing bottles.
Hi Prasad,
Thank you so much for the 3-star review and for your honest feedback. I am incredibly sorry to hear about the broken bottle—it is heartbreaking to know the package didn't arrive safely.
Please know that we have heard you loud and clear. We have already switched to higher-quality bottles and reinforced our packaging to prevent this exact issue moving forward.
I have initiated a refund for the damage, which you should receive within 3 business days. Thank you for giving our perfumes a try, and we hope to serve you better next time.
Regards,
Suvajit
Founder GOE
Good
I’m slightly disappointed with my recent experience. I received two vials of Elegant Euphoria, while King of Blues was missing from the discovery set. I’ve attached a photo for your reference. The packaging also leaves room for improvement, though I understand it may be kept simple to keep the prices reasonable. That said, I must compliment you on the quality of the juices themselves, the blends are truly delightful and well crafted, which makes me look forward to trying King of Blues even more. I’d appreciate it if you could look into this and help resolve the issue.
Hi Abhinav,
Thank you so much for taking the time to share your experience with us. We sincerely apologize for the mix-up in your discovery set — you should have received King of Blues, and we regret that you instead got two vials of Elegant Euphoria. We completely understand your disappointment and truly appreciate your patience and understanding.
We’ll be happy to send you a replacement vial of King of Blues right away so you can enjoy the fragrance you were most looking forward to. Our team will reach out to you directly to arrange this.
We also value your feedback on the packaging — keeping the balance between luxury and fair pricing is something we constantly work on, and your input will definitely help us improve further.
Most importantly, thank you for your kind words about the quality of our blends. We’re delighted that you found them delightful and well-crafted, and we can’t wait for you to experience King of Blues in its full glory.
With gratitude,
Natasha Patel
Team God of Essence